Last updated: 10 October 2026
Who we are
Trumpinati is a skateboarding apparel store at trumpinati.com.au. For privacy questions, requests or complaints, email [email protected].
Information we collect
When you order, create an account or contact us, we collect information you provide, including your name, email, billing and delivery addresses, contact number, order details and correspondence. Account information helps you manage your orders. You can shop without creating an account where guest checkout is available.
The website also processes technical information such as your IP address, browser/device details and browsing activity for site operation, security and performance. Cookies and similar storage help keep your cart, maintain login sessions and remember preferences.
How we use information
We use information to process payments and orders, arrange delivery, provide customer support, handle returns, prevent fraud, maintain our website and meet record-keeping or legal obligations. If you subscribe to marketing, you can unsubscribe using the message’s unsubscribe option or by emailing us.
Service providers and payments
Information needed to provide our services is shared with relevant providers, including website hosting and ecommerce services, payment processors, delivery providers and email/support services. Payment details entered at checkout are processed by the selected payment provider under its own privacy and security practices. We may also disclose information where required by law.
Some technology providers process information outside Australia. The location depends on the service involved. Contact us if you would like details about the providers relevant to your order or request.
Cookies, statistics and third-party content
Our WordPress/WooCommerce store uses cookies and browser storage for essential shopping and account functions. Site statistics or analytics tools may collect usage information to help us understand visits and improve the store. Third-party content, if displayed, may operate under the provider’s own privacy policy.
You can control cookies in your browser, but disabling essential cookies may prevent the cart, checkout or account features from working correctly. Do not include sensitive personal information in public comments or uploaded images. If you post a public comment, its content and display name may be visible to other visitors.
Keeping information
We retain information for as long as needed to fulfil orders, provide support and meet applicable accounting, tax, legal and security obligations. Information that must be retained for those purposes may remain after an account-deletion request. We take reasonable steps to protect information; no online service can guarantee absolute security.
Your choices and requests
Email us to request access to or correction of your personal information, to ask about account deletion, or to raise a privacy concern. We may need to verify your identity before acting on a request. Please provide enough detail to help us locate the relevant information, but do not email passwords or full payment-card details.
We will review privacy complaints and respond. If a concern remains unresolved, you can contact the Office of the Australian Information Commissioner for information about available complaint processes.
Updates
We may update this policy when our services or practices change. The latest version and its update date will appear on this page.